Privacy Policy

Effective Date: 17 April 2025

This Privacy Policy explains how Forest Echoes ("we", "our", or "us") collects, uses, and protects your personal information when you use our website.

1. Information We Collect

Personal data: Such as your name, email address, and contact details (only when you submit them through our forms).
Usage data: Including IP address, browser type, and page visits (collected via cookies or analytics tools).

2. How We Use Your Information

We use your data to:

Respond to your enquiries or messages
Improve our website and services
Send newsletters (only if you opt in)
Monitor and analyse usage for security and performance

3. Cookies

We use cookies to enhance your browsing experience. You can learn more by visiting our Cookies Policy.

4. Legal Basis for Processing

We process your data based on consent, contractual necessity, and our legitimate interests in improving and securing our services.

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third-party services like email providers or analytics tools, under data protection agreements.

6. Data Retention

We only retain your personal information as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Security

We use appropriate security measures to protect your data from unauthorised access or disclosure.

9. Third-Party Links

Our website may contain links to external sites, such as Amazon. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date above.

11. Contact Us

If you have questions or concerns about this policy, please contact us:

Email: [email protected]
Phone: +44 1234 567890
Address: 123 Forest Road, London, UK